Questions answered, simply.

Approximately 50–60 hours for the 9 oz candle. Burn on a level surface and allow the melt pool to reach the vessel edge on first use for an even burn.

• Trim wick to 6 mm before relighting.
• Do not burn more than 4 hours at a time.
• Keep away from drafts and children/pets.

We ship worldwide from Nairobi. Within Kenya: 3–5 business days. International delivery times vary by destination — we will confirm timelines when we process your order. Flat rate shipping applies.

Use the order form below or the Shop page. After you submit, we’ll respond within 1–2 business days with payment instructions (M‑Pesa, card, or bank transfer) and shipping options.

Go to the order form

M‑Pesa, card payments, and bank transfer. We’ll confirm details in our follow-up email.

Damaged or defective candles: full refund or free replacement. Unopened, unused candles: return within 14 days for exchange or store credit. Burned/used candles cannot be returned. Report delivery issues within 7 days. Customer pays return shipping unless product fault.

Full Shipping & Returns policy

Email [email protected] with a photo and order reference. We’ll reply within 1–2 business days with a return or replacement plan. Support hours: Monday–Friday.

The phone listed is a placeholder until final publication. Please use [email protected] for fastest response.

Trim the wick to 6 mm before lighting. Allow the wax to form a full melt pool that reaches the edge of the vessel on first burn. Do not burn more than 4 hours at a time and always place candles on a heat-resistant surface away from drafts, children, and pets.